Exploring Students Satisfaction towards Online Learning in the Midst of COVID-19
Abstract
The spread of the COVID-19 pandemic that has supper since the end of 2019 has begun a lot of sectors to be disrupted, including educational institutions in Malaysia. The spread of this pandemic has completely transformed the institutional learning style into an online learning system. However, there are still challenges and weaknesses in realizing online learning, especially in terms of learning satisfaction among students of higher learning institutions. This study has identified some obstacles and challenges that students throughout online learning. Therefore, three main objectives of the study have been identified namely to study (i) the of student’s satisfaction during interact with lecturers, (ii) the level of student’s satisfaction during interact with classmates and (iii) the level of student’s smoothness via online learning. Questionnaires were distributed via the google form application. The results of the study found that 185 students gave response. The respondents of the study consisted of first semester students in a Malaysia public higher learning institution. The results show that the number of male respondents is more than female. In terms of ethnic classification, Malays are dominant. Respondents consisted of five areas of specialization in education, such engineering, science, technology, management and education. Students living in urban areas also be more than rural students. The overall results of the study prove that the level of satisfaction of student interaction with lecturers was satisfied. However, the level of interaction with classmates was not satisfied. From the aspect of fluency of learning, majority of students were satisfied with Online Learning Even so, the number of dissatisfied students is still in the crowd. Accordingly, this study can be used from time to time to see the overall level of online learning satisfaction. This is to ensure that no student will drop out during Online learning conducted midst of COVID-19 pandemic.
